Due to the nature of the products, we do not accept returns and do not offer exchanges. ALL SALES ARE FINAL and non-refundable- with the exception of tarot readings when the instructions are not followed correctly. Once tarot readings are completed there are no refunds allowed. If you schedule and must reschedule a reading/consultation, please send an email to admin@mysticalmeeks.com. If you schedule and do not wish to have the reading or consultation, you forfeit the purchase and money spent becomes a donation. All orders must be placed within the website. We do not offer add-ons via email, DM or text.

If a package is ruined, lost, stolen, or damaged please contact USPS and file a claim. Mystical Meeks LLC is not responsible for what happens to you when you use any of the products purchased through this site. Results may vary and we make no guarantees. Magic/magick is not a substitute for medical or mental health care. In accordance with certain laws, please be advised that magic/magick is for entertainment purposes only. All oils sold by Mystical Meeks LLC are intended for external use only. Do not ingest any oils from Mystical Meeks LLC. We do not suggest using the oils on your skin if you suffer from any allergies because the oils contain many food grade herbs and other nature-sourced materials. If you use the oils on your skin you do so at your own risk. Never leave a candle unattended. Please snuff candles out if you will be unable to keep careful watch. Keep candles out of the reach of children. If you have made an error in entering your address and your package is returned, you will incur a re-shipping fee to cover the cost of re-shipping your order once it has been retuned-to-sender. This policy is not our preference, nor is it our first choice. However, the simplest solution to this problem is to carefully enter and review your address before placing your order. If you realize a problem with your address prior to receiving your tracking number, please contact us as soon as possible, and we will do our best to fix it. Orders are shipped most days Monday through Friday.

Our business hours are from 9AM to 5PM Eastern Standard Time. After you have placed an order please allow 14-21 business days for handling and packaging, before shipment. THE SOONER YOU ORDER, THE SOONER YOU’LL RECEIVE YOUR ORDER.

Please allow the allotted time to elapse before contacting Mystical Meeks LLC or its affiliates regarding your order. All communications regarding orders must be sent via email to admin@mysticalmeeks.com.